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Category: Constituent Services

In 2020, ComEd connected customers to a record amount of assistance

CHICAGO (March 3, 2021) – As the one-year anniversary of the start of the COVID-19 pandemic nears, ComEd recognizes that families and businesses are still dealing with continued financial challenges and urges customers with past-due balances to call the energy company so that they can be connected to available financial assistance.

Last year, ComEd increased its annual bill-assistance options, connecting customers to a record of more than $70 million in financial assistance and supporting more than a quarter of a million customers with stabilizing grants. This year, ComEd encourages customers to contact the energy company immediately to see if they are eligible for millions of dollars more in bill assistance now available. There are also extended payment options to help customers with their past-due balances.  

“For the past year, the pandemic has created incredible financial challenges for many of our customers, some of whom have never before needed assistance in paying their bills,” said ComEd CEO Joe Dominguez. “To meet the needs of these customers, we continue to offer programs – and work to make customers aware of them – to connect as many individuals, families and businesses as possible to the assistance they need.”

Bill-payment assistance options

For customers who struggle to cover energy expenses, the ComEd CARE programs offer a range of financial-assistance options, while funding is available, to help eligible customers
pay their energy bills. There are programs available for residential customers with household incomes of up to 250 percent of the federal poverty level; as well as activated and deployed members of the U.S. Armed Forces, National Guard, Reserves and honorably discharged veterans. There is also financial assistance available for nonprofit organizations.

Any customer experiencing a hardship or difficulty with their electric bill should call ComEd immediately at 1-800-334-7661 (1-800-EDISON-1), Monday through Friday from 7 a.m. to 7 p.m. to learn more on how to apply. Information on each of these options is available at

ComEd also offers usage alerts and energy-management tips to help customers manage energy use to save money now and on future energy bills. For information, visit

Category: Constituent Services

People who are homebound for various reasons can sign up online to get vaccinated against coronavirus at their homes.

CHICAGO — The city is vaccinating Chicagoans who can’t leave their homes under a pilot program.
People who are homebound for various reasons can sign up online ( to get vaccinated against coronavirus at their home. Their caregivers will also be vaccinated under the program.
To be eligible, a person must not be able to leave their home because it “requires considerable and taxing effort” and must fit one of these categories, according to the city:
·        Be a senior.
·        Be a person with a disability.
·        Be a person who has to use adaptive equipment (like a ventilator, wheelchair, etc.) and/or accessible transportation to leave home.

The program is only meant for “truly homebound” older people, Dr. Allison Arwady, head of the Chicago Department of Public Health, has said.

Once a person fills out the form, city workers will reach out to them to coordinate an in-home vaccination appointment once the vaccine is available for them. 

Fire Department paramedics will go to the person’s home to give them the shot.

People who fill out the form will be prioritized based on the city’s current vaccination phase.

The city did not say what type of vaccine will be used for the at-home shots.

Category: Constituent Services

The grants are offered by the Chicago Blackhawks Foundation and United Airlines to support West Side businesses.

WEST SIDE — Small businesses owned by people of color on the West Side can apply for a recovery grant through Feb. 28 to help them stay afloat through the pandemic.

The Support West program will award $5,000 grants to selected businesses. The program is organized by the Chicago Blackhawks Foundation in partnership with United Airlines.

Business owners can apply for the grant on the Chicago Blackhawks Foundation website through the end of February. Recipients will be chosen in March.

Recognizing that the West Side was hit especially hard by the pandemic and economic slump, the grants aim to “assist in long-term recovery and elevate the economic corridors of West Side communities surrounding the United Center,” Blackhawks CEO Danny Wirtz said in a news release.

The grants will target people-of-color-owned small businesses that have 10 or fewer employees. Eligible businesses must have less than $250,000 in annual revenue. Applicants must also demonstrate a 25 percent loss in revenues due to the pandemic.

“We are pleased to partner with the Blackhawks to channel our resources to better ensure that the small businesses impacted by the coronavirus pandemic remain a valuable part of our city when we emerge from this pandemic,” Rahsaan Johnson, director of global sponsorship activation at United, said in a news release.

The Support West grants will be a partner program to One West Side, the Chicago Blackhawks Foundation’s efforts to invest in the West Side’s nonprofit community. One West Side has committed at least $2 million to funding leadership development and neighborhood programs in the area.

Nonprofit grantees from the One West Side program include MAAFA Redemption Project, the Austin Childcare Providers Network and West Side United.


Category: Constituent Services

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